The Business in Pocket module keeps you connected to your store operations directly through your personal Telegram account. Receive instant notifications about new orders, customer messages, and low stock alerts — all without opening your WordPress admin panel.
💼 What It Does
This module acts as your personal business assistant, delivering critical store updates directly to your Telegram:
- 🛒 New Order Notifications — instant alerts with full order details
- 💬 Customer Message Alerts — respond to support requests immediately
- 📦 Low Stock Warnings — get notified when inventory runs low
✅ Stay Connected:
Manage your business on the go without constant admin panel access. React to customer inquiries instantly and never miss an important order notification.
Manage your business on the go without constant admin panel access. React to customer inquiries instantly and never miss an important order notification.
🔧 Setup Instructions
Step 1: Create a Personal Notification Bot
- Open @BotFather in Telegram
- Send
/newbotcommand - Choose a name for your notification bot (e.g., “My Store Notifications”)
- Choose a username (e.g.,
mystorenotify_bot) - Copy the Bot Token provided by BotFather
- Start your new bot by clicking the link provided
💡 Important:
This is a separate bot from your store bot. This one sends notifications only to you, the store owner.
This is a separate bot from your store bot. This one sends notifications only to you, the store owner.
Step 2: Get Your Telegram Chat ID
- Open @userinfobot in Telegram
- Start the bot
- It will display your Chat ID number
- Copy this number (e.g.,
123456789)
Step 3: Configure in Botoscope Settings
- Go to Botoscope → Extensions tab
- Find 💼📲🧠 Business in your pocket
- Click the “Settings” button
- Fill in the following fields:
| Field | What to Enter |
|---|---|
| bot_name | Your notification bot username (without @) Example: mystorenotify_bot |
| bot_token | Bot token from BotFather Example: 7890123456:ABCdefGHIjklMNOpqrsTUVwxyz |
| admin_chat_id | Your Telegram Chat ID from @userinfobot Example: 123456789 |
✅ Multiple Recipients Supported:
You can configure multiple bots and admin IDs separated by commas. This allows different team members (e.g., store owner, support manager) to receive notifications on their own Telegram accounts.
You can configure multiple bots and admin IDs separated by commas. This allows different team members (e.g., store owner, support manager) to receive notifications on their own Telegram accounts.
📋 Example Configuration:
Single recipient: bot_name: mystorenotify_bot bot_token: 7890123456:ABCdefGHIjklMNOpqrsTUVwxyz admin_chat_id: 123456789 Multiple recipients (separated by commas): bot_name: mystorenotify_bot,supportbot bot_token: 7890123456:ABCdefGHI,9876543210:XYZabcDEF admin_chat_id: 123456789,987654321
💡 Team Feature:
This approach allows you to send notifications to different people:
This approach allows you to send notifications to different people:
- Store Owner — receives order notifications
- Support Manager — receives customer message alerts
- Warehouse Manager — receives low stock warnings
Simply create separate bots for each person and configure them with commas in the settings.
Step 4: Enable Notification Types
Go to Botoscope → Settings → Business in Pocket and enable the notifications you want:
| Setting | What It Does |
|---|---|
| In pocket: notify about new orders | Sends instant notification when a customer places an order |
| In pocket: notify about customer messages | Alerts you when a customer sends a support message through the built-in chat system |
| In pocket: notify about low stock | Warns you when product inventory drops below threshold |
🛒 New Order Notifications
When a customer places an order, you receive an instant notification with full details:
📋 Order Notification Includes:
- 🛍️ Order Number — e.g., #2986
- 📅 Date & Time — when order was placed
- 👤 Customer Name & ID — e.g., John Boss (ID: 7)
- 💳 Payment Method — Stripe, PayPal, etc.
- 📦 Order Status — Pending payment, Processing, Completed
- 🛍️ Order Items — full product list with quantities, prices, IDs, and SKUs
- 🎟️ Coupon Applied — if customer used a discount code
- 📝 Order Note — customer’s message or special instructions
- 🚚 Shipping Details — cost, method, address
- 💰 Order Total — final amount
- 📊 Daily Summary — total orders and revenue for today
✅ Stay Informed:
The daily summary at the bottom shows “Today: 3 order(s) totaling $ 140,63” so you always know your current day’s performance.
The daily summary at the bottom shows “Today: 3 order(s) totaling $ 140,63” so you always know your current day’s performance.
💬 Customer Message Notifications
When a customer sends a support message through the built-in Botoscope chat, you get notified instantly and can reply directly from your Telegram.
📱 How It Works:
- Customer sends message: “Hello, can you help me please with my order?”
- You receive notification in your personal Telegram
- Header shows: “Clients waiting for reply (3)” — number of pending conversations
- Type your response directly in the chat
- Your message is instantly delivered to the customer in their Telegram bot
💡 Note:
This feature requires the built-in Botoscope support chat to be enabled. It does not work with external chat systems.
This feature requires the built-in Botoscope support chat to be enabled. It does not work with external chat systems.
✨ Benefits:
- ⚡ Instant Response — reply to customers immediately, no admin panel needed
- 📱 On-the-Go Support — answer questions from anywhere
- 👥 Queue Visibility — see how many customers are waiting
- 💬 Natural Conversation — chat flows like a normal Telegram conversation
✅ Customer Satisfaction:
Fast response times dramatically improve customer satisfaction and increase the likelihood of completed purchases.
Fast response times dramatically improve customer satisfaction and increase the likelihood of completed purchases.
📦 Low Stock Alerts
When a product’s inventory drops below the threshold you’ve set in WooCommerce, you receive an instant alert.
⚠️ Alert Includes:
- 📦 Product Name
- 🔢 Current Stock Level
- 🆔 Product ID
- 📊 Stock Status — Low stock warning
⚠️ Set Stock Thresholds:
Configure low stock thresholds in WooCommerce → Settings → Products → Inventory. Set the “Low stock threshold” value (e.g., 5 units).
Configure low stock thresholds in WooCommerce → Settings → Products → Inventory. Set the “Low stock threshold” value (e.g., 5 units).
🔧 Why This Matters:
- ⚡ Prevent Stockouts — reorder products before they run out
- 💰 Avoid Lost Sales — customers can’t buy out-of-stock items
- 📊 Inventory Management — stay on top of popular products
✅ Best Practices
- 🔔 Enable all three notification types — stay fully informed
- ⚡ Respond to customer messages quickly — aim for under 10 minutes
- 📊 Monitor daily order summaries — track performance trends
- 📦 Act on low stock alerts immediately — reorder before running out
- 🔕 Use Telegram’s mute feature — silence notifications during off-hours if needed
🎉 Perfect For:
- Solo Entrepreneurs — manage everything yourself on-the-go
- Small Teams — multiple admins can each configure their own notifications
- Active Sellers — high-volume stores with frequent customer inquiries
- Service Providers — quick response times are critical
🚫 Troubleshooting
Not Receiving Notifications?
- ✅ Verify your notyfy bot(s) data
- ✅ Confirm bot token(s) is accurate
- ✅ Make sure you’ve started your notification bot (click the link from BotFather)
- ✅ Check that notification types are enabled in Botoscope settings
- ✅ Verify your server can make outbound HTTPS requests to Telegram API
💡 Pro Tip:
Send a test order or support message through your bot to verify notifications are working correctly before going live.
Send a test order or support message through your bot to verify notifications are working correctly before going live.
