🔹 General Rules
By using Botoscope, you agree to this Refund Policy and acknowledge that all payments made for the Service are final.
Botoscope operates on a prepaid, usage-based billing model. All payments made to Botoscope are converted into service credits and are non-refundable.
🔸 Where Payments Are Made
- All payments, balance top-ups, and credit purchases are performed exclusively through the official Botoscope Telegram bot.
- The Botoscope website does not process payments, accept funds, or initiate any financial transactions.
- No billing, charging, or credit-related operations are performed on the website.
🔸 Prepaid Balance and Credits
- Funds added through the Telegram bot are converted into service credits and made immediately available for use.
- Credits represent payment for access to digital services and platform usage.
- Credits are consumed automatically based on actual Service usage, including active bots, selected tariff settings, and usage duration.
- No refunds are provided for unused, partially used, or remaining credits, regardless of account activity, inactivity, or Service configuration.
- Credits cannot be withdrawn, transferred, exchanged for cash, or returned to the original payment method.
🔸 Usage-Based Billing
- Credits are deducted automatically as the Service is used.
- Stopping, pausing, or deleting bots does not entitle the user to a refund of remaining credits.
- It is the user’s responsibility to monitor credit usage and account balance.
🔸 No Refund Scenarios
Refunds will not be provided for, including but not limited to:
- User error, misconfiguration, or misunderstanding of the Service
- Lack of usage after adding funds
- Temporary unavailability of the Service or third-party platforms
- Changes in pricing, tariffs, or Service structure
- Issues caused by third-party services, APIs, or platforms
🔸 Exceptions
No refunds are provided under any circumstances.
User dissatisfaction, lack of usage, or service availability do not constitute grounds for a refund.
A refund will be issued only if strictly required by mandatory applicable law.
If you experience a technical issue affecting the Service, please contact support. We may assist with troubleshooting, but refunds are not provided.
⚠️ Important Notice
By using Botoscope, you clearly understand and accept that all payments are final and non-refundable.
We strongly recommend adding a small balance first via the Telegram bot to test the Service before committing larger amounts.