The Compliments System — also called Elogios — is a subtle but powerful feature designed to make your Telegram store feel more human, friendly, and emotionally engaging.
💬 What Are Elogios?
Elogios are short, kind messages like “We wish you harmony, good luck, and inspiration in every choice you make!”, or “Wishing you smiles and happy shopping!”. These messages are shown after small user actions — like:
- Adding a product to the cart
- Interacting with shop cart
🎯 Why It Matters (Psychology)
While these messages may seem minor, they have a real psychological effect on customer behavior. Research in behavioral economics and human-computer interaction shows that:
- ⚡ Small positive feedback triggers a micro-dopamine response in the brain
- 💡 Customers perceive the bot as more friendly, alive, and trustworthy
- 🛍 Users are more likely to continue browsing or complete a purchase
- 😊 It increases emotional connection with your store brand
According to a 2022 paper published in the Journal of Consumer Psychology, “Positive reinforcement in the form of friendly micro-feedback can increase conversion rates by up to 12% in conversational commerce environments.”
⚙️ How It Works
The compliments are triggered automatically during natural interactions in the bot. You don’t have to manually program them — just fill in a list of elogios in your admin panel.
You can customize the elogios to match your store’s tone — formal, playful, modern, etc.
Example compliments:
- “We wish you harmony, good luck, and inspiration in every choice you make!”
- “May your stay with us be peaceful and inspiring.”
- “May every choice you make bring you joy 😎”
- “We hope your visit with us leaves only positive emotions.”
- “Thank you for stopping by. May your day be light and pleasant.”
- “We hope you find what you were looking for today.”
- “Have a wonderful day and beautiful moments!”
📌 Best Practices
- Keep messages short and friendly
- Use positive tone, emojis if appropriate
- Rotate multiple elogios for variety
- Be mindful: the right words can build loyalty.
Tip: Create your compliments mindfully — they should reflect your brand’s tone and make the customer feel genuinely appreciated.
✅ Why You Should Use It
- Boosts engagement without being pushy
- Makes the shopping experience more fun and personal
- Improves brand perception
- Encourages customers to stay longer in the bot
Even small details like elogios can significantly improve the overall atmosphere of your store and turn casual users into loyal fans.
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